Don’t we thrive on customer service?!
Pulling up to the drive-thru of my bank earlier today…
Teller: How can I help you?
Me: Yes, I’d like to make a deposit.
Teller: For how much?
Me: [I say the amount]
Teller: Oh, I cannot take that right now. I am sorry we’re about to close.
Me: What time do you close?
Teller: At 2
Me: What time is it now?
Teller: It’s 1:57
Me: Okay, so it’s not 2 yet!
Teller: [Rolls her eyes and opens the window slot]
Me: [Smiling] Thanks…
Teller: [Comes back and hands me back a receipt without saying thank you or anything]
Me: Thanks. What’s your name?
Teller: Pardon?
Me: what’s your name?
Teller: Oh, [and says her name!]
I know that if I were that same teller, I probably would be cursing the customer who pulls up 3 minutes before closing…but at the same time, I am sure I would be understanding…seriously :D …after all, things come up…errands get in the way and we can just barely make it! I hate my bank!
